Frequently Asked Questions
Find quick answers to the most common questions about our services, process, and products.
General Questions
We work with all types of hardwood, including solid and engineered wood, and a variety of species such as oak, maple, cherry, and walnut. We also specialize in custom installations and exotic wood species.
Yes, we are fully licensed and insured. We believe in providing our clients with peace of mind, knowing that their project is being handled by qualified professionals.
Absolutely. We offer a complimentary, no-obligation on-site consultation and quote. We'll assess your project, discuss options, and provide a transparent estimate with no hidden fees.
Installation & Refinishing
The timeline varies depending on the size and complexity of the project. A typical room installation may take 1-3 days, while a full home refinishing project can take 3-5 days. We provide a clear timeline in our initial quote.
Our dust-free sanding system uses powerful vacuums connected to our sanding machines to capture up to 99% of airborne dust. This minimizes mess and creates a healthier environment for your home.
Maintenance & Care
Regular sweeping or vacuuming with a soft brush attachment is recommended. For deeper cleaning, use a pH-neutral, hardwood-specific cleaner and a damp (not soaking wet) mop. Avoid using steam mops or harsh chemical cleaners.
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